Refund Policy

Effective Date: May 19, 2025

At Eagle King Tech, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

To be eligible for a refund, your item must meet the following conditions:

• The product must be unused and in the same condition that you received it.

• It must be returned in the original packaging.

• You must provide proof of purchase (e.g., order confirmation email).

We reserve the right to deny a refund if the returned item does not meet these conditions.

2. Time Frame

Refund requests must be made within 30 days of receiving your order. After this period, unfortunately, we can’t offer a refund or exchange.

3. Non-Refundable Items

Certain items are non-refundable, including:

• Customized or made-to-order products

• Items marked as “Final Sale”

• Gift cards or downloadable software

4. Return Process

To initiate a return, please contact us at contact@eaglekingtech.com with your order number and reason for the return. We will provide you with return instructions and a return address.

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

5. Refund Processing

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

If your refund is delayed or missing, please first check with your bank or credit card company. If the issue persists, contact us at contact@eaglekingtech.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us within 7 days of receiving your order.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 Email: contact@eaglekingtech.com