Privacy Policy
Last updated: July 13, 2026
Eagle King Technology Inc. (“Eagle King”, “we”, “us”, “our”) operates the website https://eaglekingtech.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights and choices you have.
1. Who We Are
Eagle King Technology Inc. Website: https://eaglekingtech.com Contact: contact@eaglekingtech.com
2. Information We Collect
2.1 Information you give us
| Category | Examples | Why we collect it |
|---|---|---|
| Identity and contact data | Name, email address, phone number, billing address, shipping address | Processing and delivering your order, customer support |
| Order data | Products purchased, order number, order history, dealer or installer details | Fulfilling and tracking your order, warranty service |
| Payment data | Payment method type, last four digits, billing postal code, transaction ID. We never receive or store your full card number. | Processing payment, fraud prevention |
| Vehicle data | Motorcycle year, model, VIN when voluntarily provided | Confirming compatibility, technical support, warranty claims |
| Support communications | Emails, text messages, phone calls, social media messages and comments | Answering your questions and resolving issues |
| Account data | Username, password (stored hashed), saved addresses | Operating your customer account |
| Marketing preferences | Email and SMS opt-in status | Sending you communications you have asked for |
| User content | Reviews, testimonials, photos, videos you submit | Publishing reviews, marketing with your permission |
2.2 Information collected automatically
| Category | Examples |
|---|---|
| Device and log data | IP address, browser type and version, operating system, device type, referring page, pages viewed, time and date stamps |
| Cookies and similar technologies | Session cookies, login cookies, preference cookies, analytics cookies, advertising cookies and pixels |
| Embedded content | Interactions with third-party embeds such as YouTube videos or Instagram posts |
| Media uploads | Files you upload may contain embedded EXIF/GPS data |
2.3 Information from third parties
- Payment processors, which confirm transaction status and fraud signals
- Shipping carriers, which provide delivery status
- Advertising and analytics platforms, which provide aggregated campaign and audience data
- Authorized dealers and installers, when they refer a customer or submit a warranty claim on your behalf
3. How We Use Your Information
- Process, fulfill, ship, and support your orders
- Provide customer service, technical support, and warranty service
- Send transactional communications (order confirmations, shipping notifications, support replies)
- Send marketing communications where you have opted in
- Operate, maintain, and improve the Site and our products
- Measure and improve our advertising, including conversion measurement
- Detect, prevent, and address fraud, abuse, and security incidents
- Comply with legal, tax, and regulatory obligations
4. Legal Bases for Processing (GDPR, where applicable)
- Contractual necessity: processing your order, delivering the product, providing warranty service
- Consent: marketing emails and text messages, non-essential cookies
- Legitimate interests: improving the Site and our products, preventing fraud and abuse, measuring advertising
- Legal obligations: tax records, consumer protection, responding to lawful requests
5. Marketing Communications
You can unsubscribe at any time using the link at the bottom of any marketing email, or by emailing contact@eaglekingtech.com. You will continue to receive transactional emails related to orders you have placed.
Text messages (SMS)
Where you have opted in, we send order updates, support messages, and promotional messages by text.
- Consent to marketing texts is not a condition of purchase
- Message frequency varies; message and data rates may apply
- Reply STOP to unsubscribe, or HELP for assistance
Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for their own marketing purposes. All the categories of data described in this policy exclude text messaging opt-in data and consent from any such sharing.
6. Cookies, Pixels, and Advertising Technologies
We use cookies and similar technologies for the following purposes:
| Type | Purpose | Examples |
|---|---|---|
| Strictly necessary | Cart, checkout, login, security | WooCommerce and WordPress session cookies, reCAPTCHA |
| Preferences | Remembering your settings | Screen and language preference cookies |
| Analytics | Understanding how the Site is used | Google Analytics |
| Advertising and conversion measurement | Showing relevant ads and measuring their performance | Meta (Facebook and Instagram) Pixel and Conversions API, Google Ads, TikTok Pixel |
Meta Conversions API. When you interact with our Site or place an order, we may share certain event data with Meta so that Meta can measure and optimize our advertising. This can include your email address and phone number in hashed (irreversible) form, along with the event that occurred (for example, “purchase”). We do this to measure the effectiveness of our advertising. You can opt out of this sharing as described in Section 9.
This site is protected by reCAPTCHA; the Google Privacy Policy and Terms of Service apply.
You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.
7. Who We Share Your Data With
We share personal information only with the following categories of recipients, and only as needed:
| Recipient category | Purpose |
|---|---|
| Hosting and website providers | Operating the Site and storing data |
| Payment processors | Processing payments and preventing fraud |
| Shipping and logistics carriers | Delivering your order |
| Customer relationship and support platforms | Managing customer records and support conversations |
| Email and SMS platforms | Delivering the messages you have asked for |
| Advertising and analytics platforms | Measuring and optimizing advertising |
| Authorized dealers and installers | Only where needed to arrange installation or a warranty repair you have requested |
| Professional advisors, auditors, and legal or regulatory authorities | Where required by law or to protect our rights |
| Acquirers | In connection with a merger, acquisition, financing, or sale of assets, subject to this policy |
We do not sell your personal information for money.
We do not share your text messaging opt-in data or consent with any third party.
8. How Long We Keep Your Data
| Data | Retention |
|---|---|
| Order and transaction records | 7 years, for tax, accounting, and warranty purposes |
| Customer account data | Until you delete your account or request deletion |
| Support communications | 3 years after the last interaction |
| Marketing contact data | Until you opt out, plus a suppression record so that we do not contact you again |
| Website comments | Retained to recognize follow-up comments, until deletion is requested |
| Comment cookies | 1 year |
| Login cookies | 2 days, or 2 weeks with “Remember Me” |
| Screen preference cookies | 1 year |
| Analytics data | Up to 26 months |
9. Your Privacy Rights
Everyone
You may ask us to access, correct, or delete your personal information, or to stop sending you marketing. Email contact@eaglekingtech.com.
United States (California, Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws)
Depending on your state, you may have the right to:
- Know what personal information we collect, use, and disclose
- Access a copy of that information
- Correct inaccurate information
- Delete your personal information, subject to legal retention requirements
- Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising, and of targeted advertising
- Limit the use of sensitive personal information
- Not be discriminated against for exercising these rights
- Appeal a decision we make on your request
To opt out of targeted advertising: email contact@eaglekingtech.com with the subject “Do Not Sell or Share My Personal Information”, or use the “Do Not Sell or Share My Personal Information” link in our website footer. We also honor Global Privacy Control (GPC) browser signals.
Europe, the United Kingdom, and other GDPR jurisdictions
You additionally have the right to data portability, to restrict or object to processing, to withdraw consent at any time (affecting future processing only), and to lodge a complaint with your local supervisory authority.
How we handle requests
We respond within the timeframe required by applicable law, generally within 45 days for US state requests and 30 days for GDPR requests. We may need to verify your identity before acting, usually by confirming details of a recent order. An authorized agent may submit a request on your behalf with written proof of authorization.
10. International Data Transfers
The Site and our service providers store and process data in the United States and in other countries where our providers operate. If you are located outside the United States, your information will be transferred to and processed in countries whose data protection laws may differ from those in your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
11. Security
We employ technical and organizational measures, including encryption in transit (HTTPS), access controls, and regular software updates, to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If we become aware of a data breach affecting your personal information, we will notify you and the relevant authorities as required by law.
12. Children’s Privacy
The Site is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us at contact@eaglekingtech.com and we will delete it.
13. Third-Party Links
Our Site links to third-party websites and social media platforms. This Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party site you visit.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Where changes are material, we will provide additional notice. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
15. Contact Us
For questions, concerns, or to exercise your privacy rights:
Email: contact@eaglekingtech.com Phone / Text: (302) 208-6923
Eagle King Technology Inc. 8 The Green, Suite A, Dover, DE 19901, USA